Frequently Asked Questions

  • For technical support and all membership/billing queries

    please email:

    info@clubflexstudio.com

    Please do not submit any important requests via Instagram DM.

  • You can cancel anytime, no lock in contracts.

    Alternatively, you can email us at

    info@clubflexstudio.com and we will take care of it for you

  • We offer refunds if a membership is canceled within 24 hours of purchase. Please contact info@clubflexstudio.com

    Refund requests for memberships active longer than 24 hours cannot be accommodated.

    To make sure our membership is the right fit for you, we recommend starting with our free trial video before signing up.

  • All Total Reformer and Sculpt Mat classes can be done with or without props. If you’d like to use equipment, here’s what’s included in my classes:

    • a set of light hand weights (1-3kg)

    • Pilates ball

    • Yoga block

    • Resistance band

    • Ankle/wrist weights

    • Pilates ring

    For the Stronger Mat class, you will need dumbbells to follow along with the exercises. (4kg++ depending on your strength capability)